Jewellery Purchase Terms & Conditions

By purchasing jewellery from our website, you agree to the following terms and conditions.
 

Product Information

We aim to ensure all product descriptions, images, and pricing are accurate. Please note that colours and finishes may vary slightly due to screen settings and photography lighting.
 

Hygiene & Returns

For hygiene and safety reasons, earrings and pierced jewellery are non-refundable and non-returnable unless faulty or damaged upon arrival.

If your item arrives damaged or incorrect, you must contact us within 48 hours of delivery with photographic evidence.
 

Orders & Payment

All orders must be paid in full at checkout. Once an order has been placed, we reserve the right to cancel or refuse an order in exceptional circumstances, including pricing errors or stock availability issues.
 

Shipping & Delivery

Delivery times are estimates and may vary depending on postal services. We are not responsible for delays once orders have been dispatched. Customers are responsible for ensuring shipping details are entered correctly at checkout.
 

Jewellery Care

Proper aftercare and handling are essential to maintain the quality and appearance of your jewellery. We are not responsible for damage caused by improper use, poor aftercare, accidental damage, or natural wear and tear.
 

Liability

Our jewellery is sold for cosmetic and aesthetic purposes only. Customers are responsible for ensuring suitable sizing, placement, and compatibility with their piercing or skin sensitivities.
 

Changes to Terms

We reserve the right to update or amend these terms and conditions at any time without prior notice.

By completing your purchase, you confirm that you have read and agreed to these terms and conditions.